Frequently Asked Questions
Everything you need to know about your next luxury timepiece.
Are all watches sold by Time+Tide authentic?
Yes, every timepiece in our collection is 100% authentic and comes with a manufacturer-backed warranty and original documentation.
How long does international shipping take?
We offer insured express shipping worldwide. Orders typically arrive within 3-7 business days depending on your location and customs processing.
What is your return policy for luxury watches?
We offer a 14-day return period for all unworn watches in their original condition with all protective films and tags intact.
Do you offer financing options for high-value purchases?
Yes, we partner with premium payment providers to offer flexible monthly installment plans at checkout for eligible customers.
How should I maintain my automatic watch?
We recommend servicing your mechanical timepiece every 3-5 years and ensuring the crown is fully screwed down before any water exposure.
Is my shipment insured during transit?
Every order is fully insured by Time+Tide until the moment it is signed for, ensuring your investment is protected from our door to yours.