Returns & Exchanges

At Time+Tide Watches, we want you to be completely satisfied with your purchase. If your timepiece isn't the perfect fit, we offer a 30-day return window for unworn items in their original packaging.

1

Initiate Your Request

Log into your account portal and select the order you wish to return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack your watch in its original presentation box, ensuring all protective films, tags, and warranty cards are included.

3

Ship to Our Warehouse

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

4

Inspection and Refund

Once our horologists verify the condition of the watch, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing